We allow for a 48-hour cancellation for any tickets booked. In the event of your cancellation within the 48-hour period, we will refund your purchase and send you an email confirming the cancellation. There are no refunds after the 48-hour period. In the event of a cancellation of the Jingle Bell Trolley Ride by Craggy Mountain Line Railroad due to weather-related or unforeseen circumstances, the railroad will refund your tickets or exchange your tickets for a ride in the future. Please email us with any questions or concerns regarding your ticket purchases at
[email protected].
We look forward to riding with you!